LanguagEd CB Terms and Conditions Agreement


In this Terms and Conditions Agreement, the following definitions apply:

Online course: self-study courses delivered via the Thinkific platform, available at the website.

Speak Better Teach Better: programme of live conversation lessons delivered via Zoom by LanguagEd CB.

Individual consultations or “consultations”: live online meetings with LanguagEd’s trainers.

Online course policy

To access the online courses, you must attest that you have read and agree to the terms and conditions contained in this Terms and Conditions Agreement. The term “course” includes the course web pages, courses and all associated materials. Read this Terms and Conditions Agreement carefully.

Use of online course materials

All courses and materials, along with references used in or related to the courses, are the intellectual property of LanguagEd CB or of third parties and used under permission granted to the SOA and may only be used in the manner detailed in this Terms and Conditions Agreement.

Permission to use the material in any other way must be obtained in writing from LanguagEd CB. These materials are for the sole use of individuals registered for the online course or others as approved by LanguagEd CB.

Should we learn that any of the materials included in our courses have been circulated by a registrant outside of the e-learning platform, including but not limited to social media, text messages and print, the registrant’s access to the courses will be immediately revoked without prior notice.

As an online course registrant, you may view and read all materials that are part of the course facility. You may not share, communicate, publish or in any manner distribute to other parties the course, login and password, readings, references, links or any other materials.

The terms and conditions regarding use of materials apply upon registration for the course, while you are taking the course, and upon and after completing, withdrawing from or terminating the course.

Course Access

Only course registrants have access to the discussion forums and courses.

To register on the e-learning platform, registrants are required to enter their real full name and a valid email address. Any accounts registered that does not comply with these requirements will be deleted by LanguagEd CB without prior notice.

Access to the courses is personal. Should we find that log in details are being shared for multiple accesses by different people with the same account, the access will be immediately revoked, the relevant accounts will be deleted and no refunds will be provided. We reserve the right to take legal action against such fraudulent use of our e-learning platform and materials.

Refunds for online courses

You may withdraw from an online course at any time. However, once you are registered and have logged in to the course, you will not receive a refund for any reason.

Effective Period

The online courses are designed to be completed within a period of 365 days. For all courses purchased before 1 February 2023, registrants have access to each course for 365 days from the date of purchase.

For all courses purchased from 1 February 2023, registrants have access to each course for 730 days from the date of purchase.

Complaints about a breach of Participation Rules, Terms and Conditions

Complaints about a breach of these Participation Rules and/or this Terms and Conditions Agreement should be made by e-mail to

Responsibility for Loss

You are responsible for and will indemnify and hold LanguagEd CB harmless from and against any and all liability, claims and losses resulting from your actions in connection with taking the online courses and your breach of any terms and conditions of this Terms and Conditions Agreement.

Promotional offers

LanguagEd CB will occasionally promote discounted offers on the online courses. These may consist of bundle packages or coupon codes for discounts. When a bundle package is purchased, access to the online courses will be activated manually within 72 working hours. Where coupons can be applied, it is the customer’s responsibility to check whether the coupon code has been correctly applied and the total amount due before deciding to proceed with the payment. If coupon codes are applied incorrectly or not applied, LanguagEd CB shall not be liable for refunding customers for the missed discount or the full amount paid once the payment is complete.

All discounts, offers and bundle packages are applied at the discretion of LanguagEd CB and they can be paused or withdrawn entirely without prior notice. Promotional offers that have an expiration date cannot be purchased after their expiration date.

General Disclaimer and LanguagEd CB Rights

Reference materials and links provided in the courses are provided by LanguagEd CB. LanguagEd CB does not assume responsibility or liability for the accuracy or completeness of content contained in reference materials or links. LanguagEd CB does not endorse any product, service or organization referenced.


LanguagEd CB will deny access to the courses to any individual who does not agree to the terms and conditions contained in this Terms and Conditions Agreement. Further, LanguagEd CB reserves the right to terminate access to any individual who does not abide by these terms and conditions.

Disciplinary Action

Registrants are deemed and presumed to be aware of and familiar with this Terms and Conditions Agreement. Any member, candidate or individual who is found to be violating or assisting or attempting to assist anyone in violating these Terms and Conditions is subject to any action LanguagEd CB is authorized to take, including disciplinary action.

Course Management System Access

You agree that you will not use any robot, spider or other device, process or means to access the LanguagEd CB online courses. Nor shall you use any process to monitor or copy our Web pages or the content contained thereon or for any other unauthorized purpose without our prior expressed written permission. You agree that you will not compromise or circumvent the security controls of the LanguagEd CB courses or otherwise gain unauthorized access to LanguagEd CB courses. You agree that you will not use any device, software or routine that interferes with the proper working of the courses nor shall you attempt to interfere with the proper working of the courses. You agree that you will not take any action that imposes an unreasonable or disproportionately large load on our infrastructure. You agree that you will not copy, reproduce, alter, modify, create derivative works or publicly display any content from the courses without the prior expressed written permission of LanguagEd CB.

Speak Better Teach Better: terms and conditions

Access to Speak Better Teach Better may be purchased by individuals by the closing dates set by LanguagEd CB. Should a class not reach the sufficient number of participants, attempts will be made to find an alternative date and time. Should this not be convenient for a participant, the participant will be fully refunded within 15 working days. If a participant in Speak Better Teach Better wants to cancel their registration, they will receive a refund of 80% of the price they paid if they cancel up to 3 weeks (21 days) before the start date of the programme and 50% of the price they paid if they cancel up to 2 weeks (14 days) before the start date of the programme. No refund will be paid if the participant cancels less than 14 days before the start of the programme or after the start of the programme.

Individual consultations: terms and conditions

Individual consultations with LanguagEd’s partner trainers may be booked via the LanguagEd website. Consultations are individual, therefore participation is reserved for only one person per consultation. If a teacher joins the live consultation with other people and refuses to continue the consultation alone, the trainer can interrupt the consultation and no refunds will be awarded.

Consultations may be cancelled by sending an email to up to 24 hours before the start of the live meeting for a full refund minus commission charges. Cancellations requested less than 24 hours before the start of the live meeting will result in no refunds.

Consultations are only of an advisory nature. By booking a consultation, you accept that you will only receive your trainer’s professional advice and that this may differ from the opinion of exam committees at the Italian national exams (“procedure concorsuali”). LanguagEd CB and its partner trainers are not liable for any divergence between the trainers’ advice and any exam committees’ opinion. LanguagEd CB and its partner trainers will not participate in any appeal against exam results.